Frequently Asked Questions
Everything you need to know about your LV Furniture experience.
What are your standard shipping times and costs?
We offer free standard shipping on all orders over $500. For in-stock items, delivery typically takes 7-14 business days depending on your location. White-glove delivery options are available at checkout for an additional fee.
What is your return policy for furniture items?
We offer a 30-day return window for most items in their original packaging. Please note that a 15% restocking fee may apply, and custom-made or 'Final Sale' pieces are not eligible for return.
Do you offer assembly services?
Yes, we provide professional assembly services through our White Glove Delivery tier. Our team will bring the furniture into your room of choice, assemble it, and remove all packaging materials.
Does my furniture come with a warranty?
All LV Furniture products include a 1-year limited manufacturer warranty covering structural defects and craftsmanship. Extended protection plans for accidental stains and damage are available for purchase.
Can I request fabric or wood finish samples?
Absolutely. We understand that color and texture are important; you can order up to five complimentary fabric swatches or wood finish samples through our 'Request a Swatch' page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible financing options through Affirm to help you pay for your purchase over time.